Infrastructure & isolation
Hosted on dedicated European infrastructure. Every customer’s data lives in its own isolated database - never a shared pool.
Trust & security
Built to be trusted with your library
Isolation, encryption, access control, and a layered backup system that's tested every week, not just described in a policy document.
What protects your data, every day
Not a checklist for auditors - the actual practices your library runs on.
Encryption in transit
All traffic between your browser and Freedam is encrypted, end to end, on every request.
Access control & audit trail
Fine-grained permissions and a full activity log, so every meaningful action is attributable.
Malware protection
Every file you upload is scanned before it becomes part of your library. Infected files are rejected outright, not just flagged.
Secure by design
Security is built into every layer: input validation, least-privilege access, monitored dependencies, and staged rollouts.
Data protection & GDPR
Freedam acts as your data processor while your organization stays the data controller - you keep the rights, we keep the guardrails.
Backups & disaster recovery
Protection that's proven weekly, not just promised
Your entire workspace, files, database, and settings alike, is automatically and continuously protected. Nothing to configure, nothing to remember to turn on.
24h
Recovery Point Objective
≤4h
Recovery Time Objective
Weekly
Restore drills, not assumptions
Off-site
Backups in a separate location
Every night
Database backups
Every metadata change, tag, setting, and record from the day is captured.
Every night
Independent file copy
A second, up-to-date copy of every asset file, kept separately from your live library.
Every week
Full workspace snapshot
A complete, self-contained copy of the whole workspace - files, database, and settings together.
How a restore actually works
- If a full restore is ever needed, the entire workspace, files, database, and settings, is rebuilt from the most recent complete backup.
- While that happens, the workspace goes into a short, friendly maintenance mode so nobody works against data that’s mid-repair.
- The restore is automatically verified before the workspace comes back online on its own.
A real, complete restore runs against a dedicated test workspace every week. If it ever fails, we know before you do.
Security FAQ
Trust & security
Bring your security team in
We'll walk through data flows, access control, and backups together - no certification badges, just straight answers.