Freedam

User Settings

User Settings is where you manage your own account: your name and email, the languages you work in, your password and sign-in methods, the apps connected to your account, and personal preferences. Changes only affect you, not your colleagues.

Open it from your user menu, top right, with Profile & Settings. The page has four tabs: Profile, Languages, Security and Preferences.

User Settings overview

Profile

Profile Information

Update your name and email

  1. In Profile Information, change your Name or Email address.
  2. Click Save.

When you change your email address, Freedam sends a verification email to the new address, and the address counts as unverified until you click the link. Each email address can only belong to one account.

Deactivate your account

  1. Under Deactivate account, click Deactivate account.
  2. Enter your current password in the confirmation dialog.
  3. Click Deactivate account.

You are signed out and your account is deactivated. Your assets, collections and other content stay in the workspace; nothing is deleted. Only an administrator can reactivate the account. Other browsers where you were signed in are not signed out immediately, so sign out there first if that matters.

Languages

Language Selection

Freedam separates two kinds of language:

Setting What it changes
Interface language Menus, buttons, labels and messages. Choose from English, Français, Deutsch, Español, 中文 (简体) and Português (BR). The page switches straight away.
Language preferences The languages you work in for asset metadata and multilingual fields. It does not change the interface.

To set your content languages:

  1. Choose your Default Content Language: the language shown first when you view or edit multilingual fields.
  2. Tick the Additional Languages you also work in.
  3. Click Save Language Preferences.

Only languages your administrator has enabled are listed. If the language you need is missing, ask an administrator to enable it in Languages.

You can also switch both from your user menu, without opening the settings: Interface language changes the interface, and Content language changes your default content language.

Security

Change your password

  1. Enter your Current Password.
  2. Enter the New Password and repeat it in Confirm Password.
  3. Click Save Password.

The new password must meet your workspace's password rules. You can submit this form up to 6 times a minute. Changing your password doesn't sign you out of other browsers.

Connected Accounts lists the single sign-on providers your workspace has enabled.

  1. Click Connect next to Google or Microsoft.
  2. Approve the request on the provider's page.

The row then shows "Connected as" and your provider email, with a Disconnect button. You can link both providers; each works on its own.

  • If your workspace requires single sign-on, Disconnect is disabled with the tooltip "SSO is required and cannot be disconnected". Administrators are exempt.
  • If your workspace plan doesn't include single sign-on, existing links are kept and can be disconnected, but Connect is hidden. A notice explains that signing in with the linked account resumes once the plan includes it. Sign in with your password in the meantime, or use Forgot your password to set one.

Connected services

Connected services lists third-party apps you have connected to your Freedam account, such as the Canva app. The section only appears once you have connected one; connections are started from inside the other app.

Click Disconnect on a service to revoke its access straight away. The app can no longer read your Freedam assets until you connect it again from the app.

Preferences

The Preferences tab lists the application settings you can personalise, grouped in categories.

  1. Type in Search settings…, or narrow the list with Category.
  2. Change a setting's value and save.

Settings you changed show a Modified badge. Reset a setting, a category or all your overrides to return to the workspace defaults. Not every workspace setting can be personalised: administrators decide which ones are available.

Troubleshooting

Microsoft sign-in asks for administrator approval

A Microsoft policy in your organisation blocks users from approving applications whose publisher is not verified. This is not a Freedam setting. Ask an administrator of your Microsoft organisation to approve Freedam, or use another sign-in method.

The interface is still in the old language

You changed Language preferences, which only affect content. Change Interface language instead, on the Languages tab or in your user menu.

A setting won't save

Read the red message under the field: it explains the constraint, such as a maximum value.

  • Signing In: passwords, single sign-on and account recovery.
  • Canva: connecting the Canva app.
  • Languages: for administrators, which languages are available.

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