User Settings

User Settings is where you manage your own account: your name and email, the languages you work in, your password and sign-in methods, and the apps connected to your account. Changes only affect you, not your colleagues.

Open it from your user menu, top right, with Profile & Settings. The page has three tabs: Profile, Languages and Security. How the Gallery displays results (sort order, results per page, hover preview and card metadata) is set from the Gallery itself, in Display Preferences.

Profile

Update your name and email

1. In Profile Information, change your Name or Email address.
2. Click Save.

When you change your email address, Freedam sends a verification email to the new address, and the address counts as unverified until you click the link. Each email address can only belong to one account.

Deactivate your account

1. Under Deactivate account, click Deactivate account.
2. Enter your current password in the confirmation dialog.
3. Click Deactivate account.

You are signed out and your account is deactivated. Your assets, collections and other content stay in the workspace; nothing is deleted. Only an administrator can reactivate the account. Other browsers where you were signed in are signed out on their next page load, and your API tokens are deleted.

Languages

Freedam separates two kinds of language:

Setting	What it changes
Interface language	Menus, buttons, labels and messages. Choose from English, Français, Deutsch, Español, 中文 (简体) and Português (BR). The page switches straight away.
Language preferences	The languages you work in for asset metadata and multilingual fields. It does not change the interface.

To set your content languages:

1. Choose your Default Content Language: the language shown first when you view or edit multilingual fields. It also decides the language field and tag names appear in first, before your interface language. See Languages and names.
2. Tick the Additional Languages you also work in.
3. Click Save Language Preferences.

Only languages your administrator has enabled are listed. If the language you need is missing, ask an administrator to enable it in Languages.

You can also switch both from your user menu, without opening the settings: Interface language changes the interface, and Content language changes your default content language.

Security

Two-factor authentication

At the top of the tab, Two-factor authentication adds a second step to your sign-in: an authenticator app or a passkey, with recovery codes in case you lose them. The section also lists the browsers you trusted. See Two-factor authentication.

Change your password

1. In Update Password, enter your Current Password.
2. Enter the New Password and repeat it in Confirm Password.
3. Click Save Password.

The new password must meet your workspace's password rules. You can submit this form up to 6 times a minute. Changing your password doesn't sign you out of other browsers.

Link a Google or Microsoft account

Connected Accounts lists the single sign-on providers your workspace has enabled. The section does not appear when none is enabled.

1. Click Connect next to Google or Microsoft.
2. Approve the request on the provider's page.

The row then shows "Connected as" and your provider email, with a Disconnect button. You can link both providers; each works on its own.

• If your workspace requires single sign-on, Disconnect is disabled with the tooltip "SSO is required and cannot be disconnected". Administrators are exempt.
• If your workspace plan doesn't include single sign-on, existing links are kept and can be disconnected, but Connect is hidden. A notice explains that signing in with the linked account resumes once the plan includes it. Sign in with your password in the meantime, or use Forgot your password to set one.

Connected services

Connected services lists third-party apps you have connected to your Freedam account, such as the Canva app, each with the date it was connected and how you were signed in when you approved it (for example "Approved with: Password and Authenticator app", or "Approved with: Password, no second factor" for an app approved before you set up two-factor authentication). The section only appears once you have connected one; connections are started from inside the other app.

Click Disconnect on a service to revoke its access straight away. The app can no longer read your Freedam assets until you connect it again from the app.

Troubleshooting

Microsoft sign-in asks for administrator approval

A Microsoft policy in your organisation blocks users from approving applications whose publisher is not verified. This is not a Freedam setting. Ask an administrator of your Microsoft organisation to approve Freedam, or use another sign-in method.

The interface is still in the old language

You changed Language preferences, which only affect content. Change Interface language instead, on the Languages tab or in your user menu.

Related pages

• Signing In: passwords, single sign-on and account recovery.
• Two-factor authentication: authenticator app, passkeys, recovery codes and trusted browsers.
• Canva: connecting the Canva app.
• Languages: for administrators, which languages are available.